About The Presentation

Many of the disagreements that escalate into conflict often result from misunderstandings and miscommunications. This session will examine some of the typical causes and various approaches to managing conflict on a project.

Learning Objectives:

1. Understanding potential causes of conflict.

2. How personality plays into conflict.

3 How to interact with servant leadership in the project team.

4. Evaluate competing priorities and resource constraints using simple portfolio-level tools and techniques.

5. Understanding the importance of active listening and effective communication.

About Steve Blash

Steve is a highly accomplished and experienced project management consultant, as well as a PMI authorized training partner and trainer, with exceptional experience in business, IT software development, and IT infrastructure. Steve Blash is a certified Project Manager Professional (PMP®) and a certified agile practitioner (PMI-ACP®).

Steve has been an instructor for over 10 years and is the co-author of several books on project management. He has written numerous articles for ProjectTimes.com and BATimes.com, as well as for multiple PMI chapters’ newsletters. He has spoken on agile, business analysis, strategic planning, and project management for various PMI chapters.